You Are The Uniter:
- Create and maintain Lists, Data Extensions and subscriber lists
- Create segmentation groups
- Track communications
- Develop relevant reports and dashboard
- Use Salesforce Marketing Cloud to create journeys using Journey Builder and sync data from Salesforce CRM to Marketing Cloud and back
- Use SF Connector for passing data to and from Salesforce Core Cloud (Financial Service Cloud)
- Make data-driven decisions to optimize customer solutions
- Provide support and point of escalation for product teams using Marketing Cloud
- Complete QA checks on changes to data and journeys
- Gather requirements and manage small and large projects and support tasks, prioritising work accordingly
- Good communication skills to be able to work with a diverse range of stakeholders across the organisation, and particularly marketing, product and analysts
- Be enthusiastic about Salesforce and the opportunities it presents as a platform — we want you to suggest and implement changes and help Rebirth get the most from the platform
What Makes You Stand Out:
- 3+ years of experience as a Marketing Cloud Administrator
- Salesforce Marketing Cloud Administrator Certification is a plus
- Good understanding of other Salesforce solutions (Sales & Service Cloud, Financial Service Cloud)
- Experience in other marketing automation solutions
- A strong desire to learn and passion for digital marketing, research and analytics
- Strong background in agile SCRUM agile practices and associated tools (Jira, Confluence, Slack, etc.)
- Understanding of marketing KPIs and analytics
- Experience with the Salesforce Marketing Cloud and hands-on knowledge of Studios and Builders is a must
- Experience with administration and configuration
- Experience with basic HTML (For example, creating tables, links, and bolding)
- Experience with AMP script and SQL